Privacy Policy

1. Who this covers

This policy explains what information Evergreen Holding Company USA LLC (operating CylinderSpot, cylinderspot.com – "we", "us") collects and how it is used.

2. What we collect

• Quote requests: your email address, name and company (if given), what you're looking for, and the delivery address and zip code you enter.
• Supplier information: contact details submitted when claiming a listing or sending a quote (company, contact name, email, phone).
• Contact details you give us about others: if you invite a supplier by email, we collect the address and name you type in so we can send that invitation on your behalf. If a buyer gave us your contact details to send you an invitation, you can contact us at info@cylinderspot.com with questions or to ask us not to email you again.
• Activity on the service: messages sent through the site, ratings, and records of the emails we send you.
• Technical basics: our hosting provider processes standard connection information (such as IP addresses) in its request logs; we use it for security and rate limiting, not for advertising.

3. Where supplier listings come from

Our directory is compiled from publicly available sources, such as suppliers' own websites, together with information suppliers provide directly. If a listing describes your business and you want it corrected or removed, contact us at info@cylinderspot.com and we will review it; we correct or remove listings when a request is well founded.

4. How we use information

We use the information above to run the marketplace: passing your request to suppliers so they can quote, delivering quotes and order updates, sending the transactional emails that make the service work, keeping the site safe, and meeting legal obligations. We do not sell your information, and we do not use it for third-party advertising.

5. Service providers

Like most online services, we rely on a small number of providers to operate: Supabase (database and sign-in), Vercel (website hosting), and Resend (email delivery). We engage them under terms that limit their use of the data to providing those services to us. Vercel also provides our site-traffic statistics, which are collected without cookies and without building profiles of individual visitors. We may use a mapping or geocoding provider to locate delivery addresses. Information may also be disclosed if the law requires it.

6. Cookies

We use only the cookies the site needs to function: keeping you signed in, remembering an in-progress quote, and administration. There are no advertising or analytics cookies.

7. Keeping information, and your choices

We keep information for as long as it is needed to run the service, including records of quote requests, orders, and the emails we have sent. If you have questions about the information we hold about you, contact us at info@cylinderspot.com.

8. Children

CylinderSpot is a business service and is not directed to children. We do not knowingly collect information from anyone under 18.

9. Changes

We may update this policy; changes take effect when posted here. If we change what we collect, this page will be updated to say so.